Website Privacy Policy
This Website Privacy Policy (the “Policy”) sets forth
the privacy practices with respect to information collected by or
submitted to Chester’s International, LLC,
its subsidiaries and affiliates, including Giles Enterprises,
Inc. and National Flour Mills & Supply, Co.
(collectively, "Chester’s," "we," or "us")
on our <www.chestersinternational.com>, <www.chesterfried.com>,
<www.gilesent.com>, and other Websites (each, a “Website”).
This Policy is subject to the Website Terms
and Conditions of Use (“Terms of Use”).
If you do not agree to all of the terms, conditions, and
practices set forth below, do not access any Website or any of its
pages.
1. Information Collection and Use:
This Policy explains the types of personally identifiable information
that is or may be collected by us on any Website, and how we use
or share that personally identifiable information and other information.
Chester’s is the sole owner of any information collected on
a Website.
Generally, we collect personally identifiable information that
you voluntarily submit to us, for example, when you submit questions
or your application for employment to us through the Website, when
you subscribe to a newsletter, or when you purchase merchandise
through a Website. We also collect personally identifiable information
in the following ways and for the following purposes:
(a) Registrations, Applications, and Other Forms:
If you submit an application for a product, service, franchise opportunity,
or information to us through any Website, Chester’s will collect
and retain the content of the application that Chester’s receives,
the email address from which it is sent, and our response. If you
choose to complete such a form, you will be required to give verifiable
and accurate business contact and identity information. This information
is used to establish the identity of applicants and account holders,
and will be retained. The information will, where possible, be confirmed
by such methods as may be available to Chester’s from time
to time.
In the course of carrying out our franchising and recruitment process
and seeking to improve the content of this Site, we may transfer
your personally identifiable information and other information that
you submit on this Website to our offices, affiliates, and service
providers throughout the world.
(b) Electronic Mail and Customer Service Forms:
Please be aware that when you receive a receipt acknowledging your
email or use of our customer service or application web forms, it
means that the message has been routed into the Internet, and not
that the message has been received by us. Chester’s may retain
the content of any customer service or application web form or email
that Chester’s receives, the email address from which it is
sent, and our response. Content and other information related to
e-mails sent by users to Chester’s may be used as testimonials
or for other marketing purposes.
(c) Orders and Purchases: Chester’s requests
information from you on order forms, such as identity information,
contact data, shipping addresses, and financial information. This
personally identifiable information is used for billing purposes
and to fill customer orders, and may be retained for record keeping
and legal purposes, but will not be shared with unaffiliated entities
except to the extent necessary to process and ship the user’s
order or to fill the application.
(d) Promotions and Sweepstakes: From time to time,
we may also offer promotions or sweepstakes on our Website. When
you enter a promotion or sweepstakes, we will require the submission
of your name, email address and postal address. We will use this
personally identifiable information for the purposes of administering
the promotion or sweepstakes in accordance with its rules. Please
note, sometimes the name, likeness, and other information is posted
about contest winners in accordance with the official promotion
or sweepstakes rules (but we do not publish your email or street
address information) on the Website.
(e) Bulletin Boards, Discussion Fora, Chat Rooms:
From time to time, we may have bulletin boards, discussion fora,
and/or Chat Rooms on our Website. When you post a comment to any
bulletin board, discussion forum, or chat room, we will require
the submission of a nickname and your email address. We will publish
your nickname on the Website with your posting but we will not publish
your email address on the Website. We will use your email address
for the purposes of administering the bulletin board, discussion
forum, or chat room, and ensuring your compliance with its rules.
If you participate in a bulletin board, discussion forum or chat
room on our Website, you should be aware that the personally identifiable
and other information you provide there will be made available to
others, potentially inside and outside Chester’s.
Also, please recognize that the individual forums and chat rooms
may have additional rules and conditions. Each participant’s
opinion on a forum or chat room is his or her own and should not
be considered as reflecting our opinion. Please use caution before
revealing any personally identifiable information in any interactive
media.
If you provide us your e-mail address, mailing address, or phone
number, we may send you information or call you from time to time
with information regarding us, our products, or services, or with
information about new products and services, promotions, or upcoming
events that we believe may be of interest to you. If you do not
want us to send you mail, e-mail, or call you to provide you with
information regarding new products, services, or promotions, or
upcoming events please see the section entitled “Your Information
and Opting-Out” below.
2. Cookies and Log Files:
A cookie is a piece of data stored on the user’s hard drive
containing information about the user. Our Website employs cookies,
but will not use cookies to obtain data from your hard drive. Users
can set their browsers or third party software to reject cookies.
If you reject the cookie, you may be unable to use portions of our
Website that require registration, some pages of the Website might
not function properly, and the Website experience will not be capable
of being tailored to you from visit to visit. Cookies enable us
to track and target the interests of our users to enhance the experience
on our Website. These and similar types of information may also
be collected by “web-bugs,” or single-pixel gifs, and
other means. Please consult your web browser's Help documentation
for more information about how to turn cookies on and off for your
browser. Cookies are placed on your computer, and accordingly we
neither store cookies on our computers nor forward them to any external
parties.
We use IP addresses and web server log files, and Information to
analyze trends, administer a Website, track users’ movement,
and gather broad demographic information for aggregate use. Information
of this type may be combined with cookies or other sources of information
for these purposes. Specifically, through the use of web server
log files, any or all of the following information may be accessed,
collected, analyzed, and stored during or after your visits to our
Website: the name of the domain from which you access the Internet;
the date and time you access our Website; the pages that you visit
on our Website and the sequence in which you visit them; the amount
of time that you spend on any given page of our Website; the Internet
address of a Website that you visited immediately before visiting
our Website; the Internet address of a Website from which you linked
directly to our Website, if any; the Internet address of a Website
that you visit immediately after leaving our Website; the type of
operating system on your computer; the type of browser that you
are using to view a Website. These and similar types of information
may also be collected by “web-bugs,” single-pixel gifs,
or other means.
3. Sharing:
We will share aggregated demographic information with our partners
and advertisers. This is not linked to any personally identifiable
information that can identify any individual person. We will not
sell, exchange or otherwise distribute your personally identifiable
information without your consent, except to the extent required
by law, in accordance with your instructions, or as set out below:
(a) Transaction Requirements: We sometimes contract
with other companies and individuals to perform functions or services
on our behalf. For example, we use outside shipping companies to
ship orders, outside credit reporting agencies to assess requests
for credit, and outside credit card processing companies to bill
users for goods and services. These companies do not to our knowledge
retain, share, store or use personally identifiable information
for any secondary purposes, but we do not undertake to confirm,
investigate, or police their practices.
(b) Our Affiliates: From time to time, we may
send your information to our affiliated companies, including Giles
Enterprises, Inc. and National Flour Mills and Supply Co, if for
example, we believe that they may have information about franchising
or other opportunities that may be of interest to you.
(c) Joint Promotions: From time to time, we may
join with third parties to provide specific services or products.
When users sign up for these services or order these products, we
will share only the names and other information that is necessary
for the third parties to provide these services or products. These
third parties are not allowed to use personally identifiable information
except for the purpose of providing these services or products,
but we do not undertake to confirm, investigate, or police their
practices.
(d) Business Transfers: As we continue to develop
our business, we might sell or buy assets. In such transactions,
user information generally is one of the transferred business assets.
Also, if any of the Chester’s companies or substantially all
of their assets were acquired, your Information may be one of the
transferred assets.
(e) Legal Matters: We may preserve and have the
right to disclose any information about you or your use of this
Site without your prior permission if we have a good faith belief
that such action is necessary to: (a) protect and defend the rights,
property or safety of us or its affiliates, other users of this
Website, or the public; (b) enforce the TERMS
OF USE for this Website; or (c) respond to claims that any content
violates the rights of third-parties. We may also disclose information
as we deem necessary to satisfy any applicable law, regulation,
legal process or governmental request.
4. Your Information and Opting-Out:
If you do not wish to receive telephone contact or periodic mailings
or emails concerning new products and services or upcoming events,
you may opt-out of receiving such marketing or promotional communications
by sending us a written request to the address listed below or by
following the opt-out instructions in the e-mail you receive from
us. However, if you choose to opt-out of marketing or promotional
communications, we reserve the right to contact you regarding your
Website purchases, product information, technical support, any other
matter that might affect our service to you, and/or your use of
the Website or Member Areas, as applicable.
5. Access to, Amendment, and Deletion of Information:
You can ask to review, correct, update, or delete the information
that we maintain about you, including your preferences, at any time
by sending a written request to the postal or e-mail address set
out in Section 10 below, or following the instructions in any promotional
e-mail you receive from us. Additionally, users to whom Chester’s
assigns passwords and usernames for Members Areas of the Website
can correct or update registration information by sending an e-mail
to franchising@chestersinternational.com. We may take a reasonable
period of time to respond. If you request the deletion or change
of information on our system, such information may be retained for
a period in our backup systems as a precaution against systems failures.
Some information may be retained for longer periods as required
by law, contract or auditing requirements.
6. Links:
A Website may contain links to other sites. Please be aware that
Chester’s is not responsible for the terms of use or privacy
practices of such other sites unless it is also a Website owned
or controlled by Chester’s. We encourage our users to be aware
when they leave our Website and to read the privacy statements of
each and every website that collects personally identifiable information.
This Website Privacy Policy applies solely to information collected
by a Website on the domains owned and controlled by Chester’s.
7. Information Storage and Security:
This Website and all information that you submit through this Website
is collected, stored, and processed in the United States.
We take reasonable and appropriate precautions to protect your
personally identifiable information. Whenever you provide credit
card or other financial and business sensitive information (to the
extent such sensitivity is known) on the Website, we will take commercially
reasonable steps to establish a secure connection with your Web
browser, and employ a security technology knows as a secure-socket
layer (“SSL”) to protect the transmission of such information
to the Website. You can confirm that pages are using SSL by viewing
the lock icon on the bottom of most browsers.
However, as effective as our security measures are, no security
system is impenetrable. We cannot guarantee the security of our
Website or databases, nor can we guarantee that information you
supply will not be intercepted while being transmitted to us over
the Internet. We ask that you do your part, by maintaining any computer
passwords you use to access the Internet or this Website strictly
confidential.
8. Site and Service Updates:
We may from time to time send you notice of Website and service
announcement updates, such Privacy Policy and Terms of Use updates.
9. Notification of Changes:
We reserve the right to change, modify, amend, and/or update this
Policy at any time with or without prior notice and for any reason.
Changes to this Policy shall be effective when posted. In case of
any material change to the Policy, we will provide notice on the
Website of any update to the Policy and post the updated Policy.
You are responsible for reviewing this Policy each time you use
or access any Website. You agree that continued use of a Website
is an acknowledgment and consent to any terms contained in this
Policy, as it may be amended from time to time.
10. Questions:
If you have any questions regarding this Policy, please contact
us at:
Chester’s International LLC
3500 Colonnade Parkway
Suite 325
Birmingham, Alabama 35243
USA
E-mail: marketing@chestersinternational.com
Telephone: (800) 288-1555
Effective Date: February 22, 2005.
© 2005 Chester’s International LLC. All rights reserved.